DSNP Community Outreach Manager

The Community Outreach Manager cultivates sales and engagement opportunities as well as awareness for Humana's Dual Medicaid-Medicare products, clinical programs and community services. The job requires collaboration across the organization, including sales, operations, network and bold goal as well as external partners such as physicians, faith-based organizations and community groups. The outreach manager will also work with and improve the lives of members most at risk.
The Community Outreach Manager identifies and builds relationships with organizations and providers that serve the dual-eligible population. The position strategizes ways to scale these opportunities to reach members/prospects and drive connections to Humana and the plan's Dual Eligible-Special Needs Plans and services. The role organizes meetings and forums to engage the dual-eligible population to create lead generation and works with the sales team to help agents staff those events.
The Community Outreach Manager is also responsible for tracking their events as well as leads generated, brokers engaged, community organizations partnered with, and methods of engaging and helping the dual eligible population. The role will require strategic and independent thinking as to how to best allocate time to achieve optimal results. The manager provides supplies, materials and educational items, preparing any documents necessary, collaborating with and supporting sales leadership and other departments as necessary. The Community Outreach Manager further has analytical skills to identify growth areas to drive relationships, sales and retention. The individual will comply with all CMS guidelines and will find ways to engage with and improve the lives of members.
Required Qualifications
High School Diploma
Strong organizational, interpersonal, communication and presentation skills
Ability to establish relationships with internal and external partners
Comprehensive knowledge of Microsoft office
Independent and strategic thinking
Experience with dual eligible population
Preferred Qualifications
Established community partnerships
Bachelor's Degree
Sales Experience
Health and life insurance license
Scheduled Weekly Hours

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