UM Administration Coordinator 2 - Behavioral Health UM - WAH

The UM Administration Coordinator 2 contributes to administration of utilization management. The UM Administration Coordinator 2 performs varied activities and moderately complex administrative/operational/customer support assignments. Performs computations. Typically works on semi-routine assignments.
The UM Administration Coordinator 2 provides non-clinical support for the policies and procedures ensuring best and most appropriate treatment, care or services for members. Decisions are typically focus on interpretation of area/department policy and methods for completing assignments. Works within defined parameters to identify work expectations and quality standards, but has some latitude over prioritization/timing, and works under minimal direction. Follows standard policies/practices that allow for some opportunity for interpretation/deviation and/or independent discretion.
Required Qualifications
High School Diploma
Experience working with the behavioral health population
Excellent verbal and written communication skills
Intermediate Proficiency in all Microsoft Office applications, including Word and Excel
Experience working with the behavioral health population
Familiarity with medical terminology and/or ICD-10 codes
Preferred Qualifications
Minimum of 1 year of managed care experience
Bachelor's degree in Health Care Field such as Social Work, Counseling
Experience with behavioral change, health promotion, coaching and wellness
Experience working with the older adult population
Knowledge of community health and social service agencies and additional community resources
Bilingual (English/Spanish); speaking, reading, writing, interpreting and explaining documents in Spanish
Additional Information
Hours may include working until 6:30 PM CST M-F
Scheduled Weekly Hours

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